User Terms and Conditions Agreement

Welcome to UrNamu, we are glad that you use our services, but before you start using the service, please read the terms and conditions of service carefully.

1. Provisions of the Agreement and its Amendment

This agreement constitutes a legally binding contract between the user and BlueHole Ltd, and its head office is located in the city of Jeddah, KSA (The Company) and your use of UrNamu means your consent and you are fully aware of and comply with all terms and conditions of this Agreement.

Note that this agreement is valid from 11/11/2022 AD. The company also reserves the right, in accordance with the laws in the Kingdom of Saudi Arabia, to amend the agreement at any time and without prior notice as it deems appropriate, and the amendments will be effective from the date of their publication on UrNamu website; You will be notified regarding the update of the terms of the agreement via your email registered on the site.

2. Definitions

2.1 Agreement: shall refer to the User Terms and Conditions Agreement.

2.2 The Company: carries the meaning specified in the first clause.

2.3 User: Any person who creates an account with UrNamu or uses the account to benefit from UrNamu's services or UrNamu's legal representatives on the website.

2.4 Program Sponsor: means any company, organization, or affiliation that purchases UrNamu memberships on behalf of its members or employees.

2.5 Legal Information: shall refer to the contracts and the information provided by UrNamu along with the content of our Service related to legal matters.

2.6 Legal Representative: shall refer to the lawyers and legal consultants who provide their legal services through UrNamu's website.

2.7 UrNamu: shall refer to the products and services (website) that are owned by BlueHole Ltd, UrNamu is registered trademark for BlueHole Ltd.

3. User's account

3.1 Create an account: To be able to benefit from our services, you must create an account in UrNamu that contains your personal information, for example, your email, your account password, and your credit card data used for payment.

- As a user, you must take reasonable care to keep your information confidential and not share it or allow others to use it. In the event that you do so, in any way, you are personally liable to pay the resulting financial obligations and UrNamu is not responsible for any loss caused by your act.

- You as a user of UrNamu represent and warrant the following:

a) That you have never been prevented from using UrNamu's services at any time and that you are not a competitor to UrNamu; and
b) That you do not offer any competing product to the services provided by UrNamu; and
c) That you have full power and authority to enter into a binding contract with UrNamu.

3.2 Submitting complaints: As a user of UrNamu, you have the right to file a complaint electronically through the complaints service in the website n or by calling the call center, and the complaint will be handled by competent staff.

3.3 Account Closure: You may at any time close your online account with UrNamu through the settings or by calling the call center. UrNamu also reserves the right to close your account in cases it deems important to preserve your privacy or if it believes that the user has misused the website in any way.

4. Trial Offers and Memberships

4.1 UrNamu provides new users with trial offers for the restricted usage of the Services in exchange for a legitimate payment method, such as a credit card or another payment option. When you start a Trial Offer, you automatically join a membership of your choice and give UrNamu permission to charge your payment method an annual membership cost on a recurring basis at the end of the trial period.

4.2 You might be requested to separately pay for those Services or to upgrade to a paid membership before the Trial Offer expires if you want to use any additional Services besides those covered by the Trial Offer.

4.3 We reserve the right to periodically modify our pricing, however these modifications will never be applied retroactively.

4.4 Unless you inform us that you want to terminate or downgrade your membership, UrNamu may automatically charge you at the end of the trial or for membership renewal.

4.5 UrNamu will keep your payment information on file and update it as needed (such as when it expires) to guarantee continued service and make it easier for you to buy additional Products and Services. We retain the right to automatically downgrade your paid plan to a less expensive plan or to stop your paid membership until your designated payment method can be charged once more if we are unable to charge your designated payment method for any reason.

4.6 If you have access to the UrNamu Services through a Program Sponsor, the renewal of your membership will be governed by the terms of the separate contract between UrNamu and the Program Sponsor.

5. Intellectual Property Rights and Privacy Policy:

5.1 Intellectual property rights:

- All trademarks, logos, or others displayed on UrNamu's website are owned by the company. you may not, and may not permit others to:

a) reproduce, modify, translate, enhance, decompile, disassemble, reverse engineer or create derivative works of any of our products and Services (other than documents you create through your membership, which you may use for your own personal use);
b) sell, license, sublicense, rent, lease, distribute, copy, publicly display, publish, adapt or edit any of our products and Services; or
c) That you have full power and authority to enter into a binding contract with UrNamu.

- UrNamu must expressly agree in writing before any of our materials are sold or distributed.

- UrNamu reserves all rights not expressly granted in these Terms.

5.2 Privacy Policy: The Company is committed to maintaining your personal data and credit information in accordance with the Privacy Policy displayed on UrNamu.

6. Legal Liability:

6.1 UrNamu provides a platform for legal information and self-help.

6.2 Except if you use UrNamu Legal Representative Service, the legal information provided is for your personal use only and does not constitute legal advice. We do not assess the legal sufficiency or accuracy of any information you provide us, make legal inferences, offer advice on the form(s) you should use, or apply the law to the specifics of your situation.

6.3 If you need legal advice for a tailored legal service, you should use our Legal Representative's services.

7. Miscellaneous:

7.1 Judicial Authority: The provisions of this Agreement are governed by the laws of the Kingdom of Saudi Arabia, and in the event of any dispute, the courts competent for the dispute are the courts of the Kingdom of Saudi Arabia.

7.2 Independence: In the event that the court - or any governmental body - rules the illegality of any part of the terms of the agreement, the rest of the terms of the agreement are considered valid and legal.

7.3 Modification of the Services: UrNamu reserves the right, and at its sole discretion, to do the following at any time:

- Change the Services or any related materials; or stop publishing its services.
- If UrNamu decides to stop publishing its services, it may, at its own discretion, replace the services with other similar materials.

7.4 Notifications: By registering for an account, you consent to receiving emails from UrNamu about newsletters, deals, and account reminders and changes. You also know that by clicking the "Unsubscribe" link at the bottom of the email, you can opt-out of receiving promotional emails. However, you cannot opt-out of the essential emails about your account, such as renewal notices.

7.5 Termination of the Contractual Relationship: UrNamu application has the right to terminate the contractual relationship and close the user’s account with UrNamu in the event that it is proven that the user violated the terms of this agreement or caused damage to the website, either directly or indirectly, or if UrNamu decided to close the User’s account for other considerations, for example, non-response with members of the UrNamu team, violation or breach of any of the terms contained or misuse of the products at the discretion of UrNamu. UrNamu is also under no obligation to give prior notice of termination of the contract between the Company and you as a user.

7.6 Indemnification: By agreeing to these User Terms and using the Platform or Service, you agree to hold UrNamu, its affiliates, its licensors, and each of their officers, directors, other users, employees, attorneys and agents harmless from any claims, costs, damages, losses, liabilities and expenses (including attorneys' fees and costs) arising from or related to:

- Your violation of any provision of these User Conditions or any applicable law or regulations, whether or not referred to in these Terms and Conditions of Use.
- Your violation of any rights of others.
- Your misuse of UrNamu or the Service.

8. Contact us

If you have any questions about these Terms and Conditions please contact our Customer Service Department by email at hello@urnamu.co